Returns & Exchanges
We want you to be completely satisfied with your luxury purchase, which is why we offer a 14-day return window for all unworn items with original hygiene liners intact. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original designer packaging, ensuring the gold-tone hardware is protected and all security tags are present.
Affix Shipping Label
Print the prepaid DHL Express label provided via email and securely attach it to the outside of your return parcel.
Quality Inspection & Refund
Once our atelier receives and inspects your return for quality compliance, your refund will be processed to your original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing